Sep 15, 2017

By Michael Kramer

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Canada’s privacy overseer has opened an investigation into the massive Equifax  data breach – after receiving several complaints and dozens of calls from concerned Canadians.

The Office of the Privacy Commissioner of Canada says that the credit monitoring company has committed to notifying all impacted Canadians in writing as soon as possible – but it will not be calling affected consumers.

Equifax said last week that it was the victim of a massive cyberattack – that may have compromised the personal data of as many as 143 million Americans and a limited number of Canadian and U.K. residents – but the company hasn’t  specified how many individuals in Canada were affected.

The credit monitoring company’s call centre staff have told callers that only Canadians that have credit files in the U.S. were likely to be impacted.

The development comes as Canadians who are worried they might be victims of the Equifax hack complain that they are being treated as an afterthought – in the wake of one of the largest online data breaches in history.

The company has traced the theft of information to a software flaw that could have been fixed well beforehand

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